Frequently Asked Questions

Social trading is a form of investment that allows you to copy the strategies of experienced traders. It is a great way for new investors to learn the ropes and benefit from the expertise of more experienced traders. Here's how it works:

First, you have to choose a provider whose goals align with yours to follow. You can review their past performance, risk profile, and strategy to make sure it is a good fit for you.

Once you have chosen a provider, you need to determine your investment amount. This will be the amount of money you are willing to invest in the provider's strategies.

Next, you need to open an account with a copy trading platform. This platform will automatically mirror all positions of the selected provider in your trading account.

You can then add additional funds to your account if needed. This is important as it allows you to benefit from the provider's strategies with a larger amount of capital.

Finally, you will be charged a performance fee to the provider for any generated profit. This fee is usually a percentage of the profits generated by the provider's strategies.

Social trading is a great way for new investors to get started in the world of investing. By following the strategies of experienced traders, you can learn the ropes and benefit from their expertise. Just make sure to choose a provider whose goals align with yours and determine your investment amount before getting started. 

Tradingpro grants its providers the option to become private or public. 

Private copy trade

Private Providers are hidden from the public listings (both in Ratings and in the Client Portal). The only way to follow such Providers is via a Join Link to their Offer.

Join Link is a web link leading to a Follower registration page where the Provider and the Offer are predefined. It can be used more conveniently to share a subscription link. Optionally, a Join Link may also have an expiration date after which the link becomes inactive (the Offer continues being active, though).

Being private can be helpful for Providers who do not want to share their strategy with broad audiences but only with a few people they know personally.

Offers can be private as well, such Offers are also available for Followers only via Join Link. Public Providers can utilize Private Offers as well. For example, the Join Link can be secretly shared somewhere externally, e.g., on social media, and the Followers proceed by getting a time-limited promotion with Performance Fee discounts from the Provider.

Public copy trade

In public copy trading, the trading activities of participants are visible to the broader community within the copy trading platform. Signal providers (experienced traders) make their trading strategies and performance data publicly available on the platform. Any user on the platform can choose to follow and replicate the trades of these public signal providers. Public copy trading platforms often emphasize a community aspect, where traders can share insights, discuss strategies, and learn from each other. 

Offer is a list of conditions by which a Provider works with their Followers. It determines:

The Performance Fee paid by the Followers for the Provider’s service;

Periodicity of Performance Fee payments;

How this Provider can be followed (publicly, with a join link, with an agent);

Minimum balance a Follower account has to have in order to follow the Provider.

It is required for a Provider to have at least one Offer to allow Followers to join. Providers can create several Offers to let Followers choose between the joining conditions. Providers can edit their Offers at any time. Providers also can archive their empty Offers to remove them from the list of available Offers. 

CVV, an abbreviation for Card Verification Value, is the 3-digit code located on the rear of your VISA or Mastercard debit/credit cards. 

It serves as a security measure implemented to minimize online payment fraud. When conducting any bank card transactions with Trading Pro, you will be required to enter your CVV number. 

Your CVV can be easily located on the back of your card. It's important to clarify that the ATM PIN should not be confused with the CVV. 

Several reasons could lead to a credit card deposit being declined. Here are some common factors:

Insufficient Funds: Ensure that your credit card has sufficient available credit to cover the deposit amount. The transaction may be declined if the card is maxed out or has insufficient credit limit.

Incorrect Card Details: Verify that you entered the correct credit card information, including the card number, expiration date, and security code (CVV). Even a small error can lead to a decline.

Security Measures: Some transactions trigger security measures, especially if they are unusual for your spending patterns. Contact your credit card issuer to confirm that they are not blocking the transaction.

Exceeding Daily Limits: Many credit cards have daily transaction limits; surpassing this limit could result in a declined transaction. 

International Transactions: If you are making a deposit using your credit card through our Client portal you might need to activate international transaction. The transaction decline may be due to potential fraud concerns. You may need to contact your card issuer to inform them of your intended to activate the international transaction.

Card Restrictions: Check if there are any restrictions on your credit card, such as restrictions on online transactions or certain types of payments. Adjustments may need to be made by contacting your card issuer.

Expired Card: Ensure that your credit card has not expired. If it has, the transaction will likely be declined.

Technical Issues: Occasionally, technical issues could result in a declined transaction. Please do not hesitate to contact our Support team for assistance.