Frequently Asked Questions

Find answers to common questions about our services

How do I deposit and withdraw funds in my social trading account?

Here's how to deposit and withdrawal money from social trading platforms :

Login to the client area. This is typically accessible from the main page of the trading platform you're using.

Go to the traders menu. This is located on the central side of the screen. 

Click on the internal transfer option. This will allow you to transfer funds between different accounts.

Select from which account to which account you would like to transfer funds.

Fill up the details, including the amount you would like to transfer, and any additional information that may be required.

Click submit. This will initiate the transfer process and the funds will be deposited into the destination account.

Withdrawing money from social trading platforms is just as easy. All you need to do is follow the same steps as above, only this time, select the account from which you would like to withdraw the funds. Once you have filled up all the details, click submit and the funds will be transferred to your designated account. By following the steps outlined above, you can easily and securely transfer funds between different accounts. 

Last Updated: 3 weeks ago

How frequently can I request a withdrawal for my performance fee as a social trading provider?

As a social trading provider, you can request a withdrawal from your earned commission as frequently as you'd like. There is no limit to the number of times you can make a withdrawal, so you can choose to withdraw all your performance fees earned as often as you'd like.

The process for requesting a withdrawal is easy and straightforward. Overall, as a social trading provider, you can request a withdrawal from your earned commission.There is no limit to the number of times you can make a withdrawal, and you can choose to withdraw all your performance fees earned.

Last Updated: 3 weeks ago

What is the commission fee for CopyCent?

The commission charges are 2 pips per entry. 


Last Updated: 3 weeks ago

How to Unsubscribe from a Provider?

Log in to your client area and navigate to the 'Social Trading' menu.
Click on 'My Subscriber' to view your subscriptions.
Select the subscription you want to unsubscribe from.
Scroll to the right and click on 'Unsubscribe.'
By completing these steps, you will be unsubscribed from the provider, and their services will no longer be accessible to you.

Please be aware that certain providers may necessitate direct contact for the completion of the unsubscription process.

Last Updated: 3 weeks ago

Is there any cashback entitlement for a social trading account?

Unfortunately, there is no entitlement to cashback for a social trading account. 

Last Updated: 3 weeks ago

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The TradingPRO International (PTY) LTD (Registration number 2014​/202132​/07) is a Financial Services Provider authorised and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under the licence number FSP No. 49624. The registered address is at Office 106 1st Floor Pharos House 70 Buckingham Terrace Westville Kwa-Zulu Natal 3630

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